Especialista de Infraestrutura (Advanced Infrastructure Engineer)

Job Title: Especialista de Infraestrutura (Advanced Infrastructure Engineer)
Contract Type: Permanent
Location: São Paulo
Contact Name: Diego Barbosa
Contact Email:
Job Published: February 07, 2020 19:31

Job Description


The role of the Advanced Infrastructure Engineer is to ensure customers receive top quality infrastructure related services.


  • Collaborate effectively with CALA and Global Infrastructure Team peers.
  • Managing Systems Administration of Linux and Network systems to an expert level.
  • Server support (application and network configuration).
  • Hardware deployment – Systems installation, cabling, racking.
  • Hardware support - Manage hardware tickets with vendors.
  • Network infrastructure setup - switches, routers, firewalls etc.
  • Providing specialist infrastructure consulting into customer deployments.
  • Installation, support and troubleshooting of Red Hat Linux etc.
  • Contribute to planning and participate in deployment solutions.
  • Providing specialist infrastructure support at an SME level to customers as part of the overall Support services
  • Delivery of stable, hardened, consistent infrastructure components to application and deployment teams.
  • Installation, support and troubleshooting of Red Hat Linux and KVM.
  • Drive process improvement initiatives and demonstrate initiative.
  • Take a proactive role to increase the quality and reliability of system services.
  • Work with both internal and external stakeholders to ensure seamless platform delivery for products, principally, but not restricted to CALA region.
  • Travel to customer sites as required.


  • Excellent communication skills both verbal and written, and capability to articulate appropriately.
  • Experience in compiling and delivering infrastructure deployment documentation, and IP/ CIDR plans.
  • Capability to participate in Systems Architecture Design workshops.
  • Customer-facing experience essential, with experience in dealing with escalations, involving your peers & relevant third party stakeholders.
  • Expert working knowledge of Enterprise grade Linux Operating Systems deployments (particularly Red Hat Linux).
    • Red Hat KVM experience desirable.
  • A well-developed understanding of the need for security, defense in Depth and corresponding policies and procedures.
    • ISO27001:2013 experience is a bonus.
  • A thorough understanding of TCP/IP networking, relational databases and client server computing models.
  • Performance tuning and advanced troubleshooting skills.
  • Deployment automation experience (e.g. Puppet, Chef, Ansible, Cobbler, Kickstart) useful.
  • Docker, Microservices, Kubernetes a distinct advantage, along with awareness of & CI-CD processes.
  • Extensive knowledge of systems management such as backup, performance management, capacity management, storage systems and security practices.
  • Experience with enterprise storage, SAN concepts, SAN switching, RAID concepts etc.
  • Proven skills as well as a theoretical a practical level of expertise with distributed client server systems technologies, including operating systems, sub-systems, databases, network service infrastructure and desktop interfaces.
  • 5+ years of progressive experience in system administration in a distributed environment.
  • Proven ability in developing and deploying enterprise system administration practices and procedures.
  • Experience with clustering or other high availability environments a definite asset.
  • Knowledge of AWS, Azure & Cloud Architecture useful to have.
  • Basic knowledge of Mobile Telco Architecture components useful to have.



Computer Science or Software Engineering related Degree is the minimum tertiary level qualification expected for this role.   

RHCE 7 or CCNA certification would be beneficial, but demonstrated, proven technical ability is a key requirement.

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